Last updated: 7.1.2026
Sundowner (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, create an account, purchase a membership, or submit information to us.
1. Who We Are
Sundowner is a private membership platform that curates remote-work-ready accommodation listings.We are the data controller for personal data collected through our website.
Contact email: hello@sundowner.co
2. What Data We Collect
We may collect the following types of personal data:
a) Account & Membership Information
- Name
- Email address
- Account login details
- Membership status
b) Payment Information
Payments are processed by third-party providers (e.g. Stripe). We do not store your full payment details.
Stripe may collect billing information such as:
- Payment method
- Transaction status
- Billing country
c) Host Submissions
If you submit a property:
- Name
- Email address
- Property details
- Pricing information
- Descriptions and other submitted content
d) Communications
- Emails you send to us
- Support requests or inquiries
e) Technical Data
- IP address
- Browser type
- Device information
- Basic usage data (via cookies or analytics tools, if enabled)
3. How we use your data
We use your data to:
- Create and manage your account
- Provide access to the Sundowner directory
- Process membership payments
- Review host submissions
- Communicate with you about your account or submissions
- Improve and operate the service
- Comply with legal obligations
We do not sell your personal data.
4. Legal Basis for Processing (GDPR)
We process your data based on one or more of the following legal grounds:
- Performance of a contract (e.g. membership access)
- Consent (e.g. form submissions, communications)
- Legitimate interests (e.g. operating and improving Sundowner)
- Legal obligations (e.g. accounting, compliance)
5. Third Party Services
We use trusted third-party services to operate Sundowner, including:
- Stripe (payments)
- Memberstack (authentication & membership management)
- Typeform (form submissions)
- Airtable (internal data management)
- Webflow (website hosting)
- Google (analytics and tracking)
These providers process data on our behalf and are required to comply with applicable data protection laws.
6. Data Retention
We retain personal data only as long as necessary to:
- Provide the service
- Fulfil legal or accounting requirements
- Resolve disputes
You may request deletion of your account and personal data at any time, subject to legal obligations.
7. Your Rights (GDPR)
If you are located in the EU/EEA, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at: hello@sundowner.co
8. Cookies
Sundowner may use cookies or similar technologies to:
- Ensure the website functions properly
- Improve user experience
We use Google Analytics, a web analytics service provided by Google, to collect anonymized information such as: pages visited, time spent on pages, general usage patterns. This information helps us improve the website and user experience. Google Analytics may collect data such as your IP address, device information, and browser type. Where possible, IP anonymization is enabled. You can control or disable cookies through your browser settings.
By continuing to use the site, you consent to the use of cookies as described in this policy.If you wish to opt out of Google Analytics, you can use Google’s browser add-on:
https://tools.google.com/dlpage/gaoptout
You can control cookies through your browser settings..
9. Data Security
We take reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
10. International Transfers
Some of our service providers may process data outside the EU/EEA. Where applicable, we rely on appropriate safeguards such as standard contractual clauses.
11. Changes to this Policy
We may update this Privacy Policy from time to time. If changes are significant, we will update the “Last updated” date and notify users where appropriate.
12. Contact
If you have questions about this Privacy Policy, or how your data is handled, please contact us at:
Email: hello@sundowner.co